Mailing Address
PO Box 224
Gorham, NY 14461

Physical Address
4736 South St.
Gorham, NY 14461

Office Hours
Tues, Thu., Fri. 9 am to 1 pm
Wed. 9 am to 7 pm

Building/Zoning Hours
Mon - Thu 7 am to 3 pm
Fri 8 am to 1 pm

Contact Form / Directory

• Answers to April Town Board Questions
•  
• 2024 Town Budget (PDF, 1.24 MB)
• 2023 Questions on Budget (Adopted; PDF, 142 KB)
• 2022 Town Budget (Adopted; PDF, 234 KB)
• 2021 Annual Financial Report (PDF, 256 KB)
• 2022 Water Quality Report (PDF, 1.6 MB)
• Zoning Ordiance (PDF, 953 KB)
• Crystal Beach Fire Dept. Audit (PDF, 168 KB)
•  
• All Hazard Mitigation Plan | Ontario County, NY
•  
• 2021-22 Comp Plan Update Vol I (PDF, 21 MB)
• 22021-22 Comp Plan Update Vol II (PDF, 23 MB)

The Water Department pumps water seven days a week, 365 days per year, however the regular office hours at the 4285 Route 364 facility are Monday through Friday 7AM to 3:30PM.

The Billing Office is located at the Town Hall, 4736 South St. Gorham, NY  Hours are Monday through Friday 7AM - 3PM.   585-526-6317 ext. 3

Bookkeeper Susan Cummings will be glad to help with any billing questions or concerns.  

Anyone wishing to have a seasonal meter installed or removed is to call for an appointment at least two days in advance. The installation fee is $40 if you do not have the meter in a pit. There is no removal fee unless you request the meter to stay in past the November 1st deadline.  If you request the meter be left past November 1st there will be an additional $40 fee.

Water Department Phone & Fax: (585) 394-1580

Billing Information

Effective January 1, 2018 Minimum Charge per Quarter $37.25

Usage allowed at minimum charge is 8,000 gallons

Additional fee per 1,000 gallons over min. is $4.50

Example:

Family of 4 using 30,000 gallons per quarter

$37.25 min(includes 8,000 gal)

$99.00 for excess usage (22,000)

(22 x $4.50)

Total Bill would be $136.25

(Out of District Users are charged an additional 25%)

Please remember that this is a utility and you will be charged quarterly even if you are not using the water (unless you have our water personnel remove your meter). Please call at least two days in advance to set up a removal appointment.

Ways To Conserve On Water

• You can install an aerator on your faucet at a very small fee, which will regulate the water that comes out of the faucet.
• You can turn the water off while shampooing your hair and back on to rinse it rather than leaving it on all the time.
• Turn the water off while brushing your teeth.
• Immediately repair any drips or leaks you may have.
• Check all toilets to be sure they shut off properly.
• Check all yard and garden hoses to make sure no leaking occurs.